Olymptrade Privacy Policy — Our Commitment to Protecting Your Data

Some information is collected when you create and manage an account on Olymptrade. This data is necessary for the secure operation of the platform and to provide you with the right services.

Collected data is used only for specific, defined purposes. Olymptrade never uses your data for anything outside the list below.

• To create, manage, and secure your account.
• To process deposits, withdrawals, and other financial transactions.
• To improve customer service and respond to your questions or complaints.
• To prevent fraud, money laundering, and other illegal activities.
• For analyzing and improving platform performance — data used here is fully anonymized.
• To send you notifications about new promotions or offers, with your consent. This consent can be withdrawn at any time.
• In response to lawful requests from international licensing authorities or law enforcement agencies — only when required and in accordance with applicable law.

Olymptrade's servers are housed in internationally certified data centers. We apply multiple layers of security to protect all stored data.

• All data is stored with 256-bit AES encryption. TLS 1.3 protocol is used during transmission.
• Server access requires two-factor authentication. Every access to the system is logged and regularly audited.
• Data backups are maintained regularly in encrypted format, ensuring no risk of data loss in the event of any system failure.
• Even after an account is closed or expires, data is retained for up to 7 years in accordance with international licensing guidelines, after which it is securely deleted.
• In the event of a security breach, affected users will be notified within 72 hours and immediate protective measures will be put in place.

Olymptrade never sells your data. However, in a limited number of specific situations, certain information may be shared with designated third parties — and it is our responsibility to be fully transparent about that.

• Payment processors: Only transaction-related data is shared with bKash, Nagad, Rocket, and card networks solely to process payments.
• KYC services: Identity document details may be shared with accredited KYC providers for verification purposes. These providers are held to the same privacy standards we uphold.
• Cloud services: International-grade cloud providers are used for data storage. All data remains fully encrypted.
• Legal Obligation: If legally required to share data under a court order or directive from a licensing authority, we will comply. Where possible, users will be notified in advance.

Financial information is the most sensitive kind — Olymptrade knows that. That's why an additional layer of protection is maintained specifically for payment data.

• Mobile banking numbers and card details are never stored directly on Olymptrade's servers — they are handled entirely through tokenization.
• User identity is re-verified before each transaction is initiated. Suspicious transactions are automatically blocked.
• No Olymptrade staff member will ever ask for your complete payment details over the phone or chat. If anyone does, do not trust them — report it to us immediately.
• If unusual activity is detected on an account, it is suspended immediately and the user is notified.

Olymptrade uses cookies on its website and app to improve the user experience. You have every right to understand what cookies are and why they are used.

At Olymptrade, you have clear rights over your own data. To exercise any of these rights, simply reach out to our support team.

• Right of Access: You can request to view all the information Olymptrade holds about you.
• Right to Correction: If any of your stored data is inaccurate, you may request a correction. This is typically processed within 48 hours.
• Opting Out of Marketing: You can unsubscribe from promotional emails or SMS at any time.
• Right to Erasure: Once the legally required retention period has ended after account closure, you may request that your data be deleted.
• Due to legal obligations, certain data may not be deletable before its retention period expires. If that applies, you will be informed of the reason.

Olymptrade strictly prohibits anyone under the age of 18 from opening or using an account. This policy applies in all cases without exception.

• Date of birth is verified at the point of registration. If the applicant is under 18, registration cannot be completed.
• Age is re-confirmed during KYC verification. If an identity document shows the holder is under 18, the account is closed immediately.
• Olymptrade does not knowingly collect or retain data from minors. Should such data ever be collected inadvertently, it is deleted immediately.
• If parents suspect their child is using Olymptrade, they should contact support immediately. Action will be taken without delay.

Olymptrade may update this privacy policy from time to time. Any changes will be communicated transparently.

• You will receive a notification by email or on the platform at least 7 days before any significant changes take effect.
• The date of the latest update is always displayed at the top of this page. Checking it regularly will keep you informed of any changes.
• Continued use of the platform after an update is considered acceptance of the revised policy.

If you have any questions about data protection or our privacy policy, feel free to contact us directly.

Why Olymptrade Takes Your Data Protection So Seriously

When registering on an online platform, many people naturally wonder — where is my information going, and who has access to it? It's a completely valid question, and every user has the right to a clear answer. Olymptrade takes this seriously, which is why the privacy policy has been written in plain Bangla so every user in Bangladesh can fully understand it.

The name, mobile number, or date of birth you provide at registration is used solely to create your account. The national ID information you submit during KYC verification is only there to confirm that the account belongs to a real person. None of this is shared with advertising companies or sold to data brokers — that goes against Olymptrade's core principles.

The highest level of care is applied when you transact using a bKash or Nagad number. Through tokenization, your actual number is never stored on Olymptrade's servers — only a secure reference code is kept. This means that even in the event of a server breach, your mobile banking number cannot be exposed.

Many users wonder what happens to their data if they close their account in the future. The answer is straightforward — international licensing guidelines require transaction-related data to be retained for up to 7 years, after which it is securely deleted. This is a legal requirement under anti-money laundering laws, not a choice Olymptrade makes on its own.

Cookies can feel like a grey area for many users. Olymptrade uses three types: the first is essential for the platform to function (such as keeping you logged in), the second remembers your preferences so you don't have to set them every time, and the third anonymously analyzes usage patterns. You can disable the second and third types at any time through your browser settings.

Olymptrade has had no security breaches to date. However, in the event one ever occurs, affected users will be notified within 72 hours and immediate protective measures will be taken. This transparency is part of our commitment to you.

If you have any questions about this privacy policy or need further clarification, our Bengali support team is always ready to help. Average response time on live chat is 2 minutes — even at 3 AM.